Privacy Policy

Effective Date: 5th April 2025

At Doxa HRM Software, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
When you register, subscribe, or interact with our services, we may collect:

  • Name, email address, phone number

  • Company name, job title

  • Payment and billing information

  • Login credentials

b. Employee Data (for HRM Users):
Our clients may upload employee information such as:

  • Names, contacts, identification numbers

  • Job titles, salaries, attendance records, performance metrics

  • Documents (e.g., contracts, resumes, IDs)

c. Usage Data:
We collect data about how you use our software, including:

  • IP addresses, browser types, device info

  • Pages visited, features used, time spent

2. How We Use Your Information

We use the data collected to:

  • Provide and improve our HRM software

  • Authenticate users and manage accounts

  • Send updates, notifications, and support communications

  • Analyze usage and improve performance

  • Ensure compliance with legal obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal or employee data. However, we may share data with:

  • Trusted service providers (e.g., cloud hosting, payment processors)

  • Legal authorities when required by law

  • Affiliates and partners to enhance service delivery (with consent)

All data sharing is done under strict confidentiality agreements.

4. Data Security

We implement strong security measures to protect your data:

  • Encryption (in transit and at rest)

  • Secure servers and firewalls

  • Access controls and regular audits

However, no system is 100% secure. We urge users to use strong passwords and maintain their own device security.

5. Data Retention

We retain your information for as long as your account is active or as needed to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Employee data managed through our system is retained according to your organization's preferences and applicable regulations.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct or update information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent

To exercise any of these rights, please contact us at [Insert contact email].

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, analyze traffic, and support login functionality. You can control cookie settings via your browser.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform notice. Continued use of our services means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Doxa HRM Software
Email: info@hrm.neta.co.ke
Phone: 
Website: https://hrm.neta.co.ke